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Blockage Investigations
We find the real cause of a recurring blockage, so we can fix it properly instead of just clearing it again.
Rated 4.9 on Google
If a drain keeps blocking no matter how many times it's cleared, there's usually an underlying cause, like root ingress, a structural defect, or a poorly sized section of pipe. A blockage investigation gets to the bottom of it.
Our engineers will run a CCTV survey through the affected line to identify exactly what's causing the restriction and where it is, then recommend the right fix, whether that's a repair, a clean, or ongoing maintenance.
Contact our friendly team by calling 0203 870 1067 or sending an email to contactus@icedrainage.co.uk to learn more about our blockage investigation services.
Speak with me today,
I’m here to help
By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.
Our blockage investigations treatment process
Step 1 Contact
To book a free, no-obligation survey appointment, either give us a call on 0203828 7719 or email us on contactus@icedrainage.co.uk.
A member of our friendly support team will reach out to discuss your requests and provide an estimated cost for your Blockage Investigations service.
If necessary, our technicians will visit the site to review the current situation.
Step 2 Quote
Adhering to all health and safety protocols, our technicians will assess the state of your property. They will then conduct a risk assessment to avoid unforeseen issues arising during the works.
Our team will make tailored suggestions concerning the best service for your situation and address any concerns or queries. You will receive a free, comprehensive quote for your Blockage Investigations service.
Step 3 Works
Our qualified technicians will arrive promptly, fully uniformed with ID badges, ready to begin the work.
The service will be completed in accordance with the survey, adhering to all health and safety rules. We aim to maintain a safe working environment for all parties at all times.
Our team will review and document the completed work, making sure you're pleased with the job. We promise to leave your property safe and clean.
Step 4 After care
Here at ICE Drainage, we go the extra mile to ensure all clients are satisfied.
Our dedicated customer service team strive to converse with every client following the Blockage Investigations service to make sure all expectations have been met.
You'll also be given the opportunity to write a Trustpilot review.
Emergency Hotline
0203 870 1067
Helpline open 24 hours a day, 7 days a week
When calling please have
the following ready:
- Your Name
- Company Name (if applicable)
- Site Postcode
- The problem you're having
- Email Address
Get a Quote
Blockage Investigation Surveys FAQs
The basics
Will I get recommendations for stopping it happening again?
Yes, our report will include what caused it and what we'd recommend to fix it properly.
Will you clear the blockage as part of the survey?
We can combine clearing and investigation in one visit if needed.
What can cause a recurring blockage?
Common causes include tree roots, a collapsed section of pipe, or a build-up that keeps returning.
Why would I need a blockage investigation survey?
If a blockage keeps coming back, a camera survey finds the actual cause instead of just clearing the symptom.
On the day
out?
Yes, if the blockage needs urgent attention, we can investigate and clear it in the same visit.
How long does an investigation take?
Most take an hour or two, depending on the length of drain and how easy it is to access.
Why choose us?
- Cater to a wide variety of drainage situations
- Nationwide coverage, available 24/7
- Cater to commercial and domestic clients
- Free survey provided prior to quotation
- Emergency response team
- Offer a bespoke service designed to suit all your needs
- All technicians hold professional health and safety qualifications