Pump Station Installation

If your site sits below the level of the main sewer, or you're extending or repurposing a building, you may need a pump station to move foul water or wastewater reliably to the point of discharge.

ICE Drainage installs and replaces sewage pump stations, package pumping stations, and sump systems across London and the Home Counties, supporting hospitality operators, facilities management teams, and commercial property projects.

When do you need a pump station?

A pump station is typically needed when gravity drainage isn't possible. Common scenarios include basements or lower-ground plant rooms where foul water needs lifting, restaurants and commercial kitchens with below-ground drainage runs, hotels and leisure sites with high wastewater volumes, building refurbishments and changes of use, such as new toilets, kitchens, or increased occupancy, and new connections where levels don't allow gravity discharge.

If you're seeing repeat flooding, poor drainage performance, or you're planning new facilities, a correctly sized pump station is critical.

What we install

We support installation of pump systems suited to your site and usage, including sewage pump stations for foul water and solids, package pumping stations, sump pump systems for plant rooms and basements, dual pump systems for resilience, and control panels and alarms, including high-level alarms.

We'll recommend the right configuration based on risk, usage, and the consequences of failure.

Our pump station installation process

We keep installations practical, safe, and designed around long-term reliability.

1) Site assessment and specification

We start by understanding the site layout and access, expected flows and peak usage, the type of wastewater involved, such as foul or kitchen waste, the discharge route and connection point, and any existing issues such as alarms, flooding history, or odours.

2) System selection and design

We specify a setup that matches your operational needs, covering pump type and capacity, wet well or chamber sizing, pipework and rising main considerations, non-return valves and isolation, and the controls, floats, and alarm strategy.

3) Installation and commissioning

Installation typically includes pump chamber placement or replacement, pipework connections and valve arrangement, control panel installation where required, float switch and level control set-up, high-level alarm installation and testing, and commissioning checks to confirm correct operation.

4) Handover and aftercare

You'll receive clear guidance on how the system operates, what to do if an alarm triggers, recommended servicing intervals, and options for planned preventative maintenance.

Replacement and upgrade installations

Not every job is a brand-new build. We also install replacements and upgrades when pumps are failing repeatedly, the system is undersized for current usage, alarms are frequent and reliability is poor, the controls are outdated or unsafe, or the wet well is heavily silted or poorly configured.

If you're spending too much on reactive call-outs, a planned replacement can reduce downtime and cost.

Controls, alarms, and backflow protection

A pump station is only as reliable as its controls and protection. We commonly include or recommend high-level alarms to warn before an overflow risk, float switch configuration that reduces snagging and false alarms, non-return valves to prevent backflow and short cycling, and practical access for future servicing and cleaning.

If your current system has backflow symptoms or repeated high-level alarms, call ICE Drainage for advice.

Planned preventative maintenance for new installations

A new pump station should be protected from day one. We can set up planned servicing to keep the chamber clean, the floats working, and the alarms tested, helping you avoid avoidable breakdowns.

This is especially valuable for hospitality sites with high solids or grease risk, basements where flooding would have serious consequences, and FM-managed portfolios that need predictable maintenance.

Who we work with

We install pump stations for commercial and high-use environments, including restaurants, pubs, and commercial kitchens, hotels and leisure venues, facilities management companies, commercial landlords and managing agents, and schools, campuses, and public buildings.

We can support both single-site projects and multi-site rollouts.

Why choose ICE Drainage?

You need an installation partner who understands real-world site risk and long-term maintenance, not just fitting equipment.

• Coverage across London and the Home Counties
• A commercial-first approach for hospitality and FM
• Competitive pricing and practical recommendations
• Safety-led engineers working to industry standards
• Credentials including Safe Contractor, SSSTS, and Constructionline Gold

ICE Drainage is a specialist service expansion of ICE Cleaning, a leading sewage cleaning company in the UK.

Get a quote for pump station installation

For pump station installation, replacement, or upgrades, ICE Drainage can help.

Contact ICE Drainage today. We cover London and the Home Counties and can advise on specification, installation, commissioning, and ongoing servicing.