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Service Reports & Photographic Evidence
We provide clear service reports and photo evidence with every visit, so you have proof of work for your own records.
Rated 4.9 on Google
Need Clear Proof of Work Carried Out? Here's How We Help
When you're responsible for multiple sites, contractors and compliance checks, you don't just need the work done, you need clear evidence it was done properly.
Our engineers will document every visit with a written report covering scope, findings and recommendations, backed up by before, during and after photos where relevant. This makes it easy to share evidence with landlords, insurers, or your own facilities team.
Contact our friendly team by calling 0203 870 1067 or sending an email to contactus@icedrainage.co.uk to learn more about our service reporting and photographic evidence.
Speak with me today,
I’m here to help
By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.
Our service reports & photographic evidence treatment process
Step 1 Contact
To book a free, no-obligation survey appointment, either give us a call on 0203828 7719 or email us on contactus@icedrainage.co.uk.
A member of our friendly support team will reach out to discuss your requests and provide an estimated cost for your Service Reports & Photographic Evidence service.
If necessary, our technicians will visit the site to review the current situation.
Step 2 Quote
Adhering to all health and safety protocols, our technicians will assess the state of your property. They will then conduct a risk assessment to avoid unforeseen issues arising during the works.
Our team will make tailored suggestions concerning the best service for your situation and address any concerns or queries. You will receive a free, comprehensive quote for your Service Reports & Photographic Evidence service.
Step 3 Works
Our qualified technicians will arrive promptly, fully uniformed with ID badges, ready to begin the work.
The service will be completed in accordance with the survey, adhering to all health and safety rules. We aim to maintain a safe working environment for all parties at all times.
Our team will review and document the completed work, making sure you're pleased with the job. We promise to leave your property safe and clean.
Step 4 After care
Here at ICE Drainage, we go the extra mile to ensure all clients are satisfied.
Our dedicated customer service team strive to converse with every client following the Service Reports & Photographic Evidence service to make sure all expectations have been met.
You'll also be given the opportunity to write a Trustpilot review.
Emergency Hotline
0203 870 1067
Helpline open 24 hours a day, 7 days a week
When calling please have
the following ready:
- Your Name
- Company Name (if applicable)
- Site Postcode
- The problem you're having
- Email Address
Get a Quote
Service Reports & Photographic Evidence FAQs
The basics
Why is photographic evidence useful?
It gives you clear proof of work completed, useful for your own records, audits, or FM systems.
Estimates and charges
Is reporting included as standard, or an extra cost?
Reporting is included as standard on our maintenance and reactive visits.
Customer care
What's included in a service report?
A summary of the work carried out, along with photos as evidence of what was found and done.
How do I receive my reports?
Usually by email, so you can file them or share them with your team easily.
Do you keep historical reports on file?
Yes, we keep records of past visits and can provide copies if needed.
Can reports be tailored to a specific format we use?
We can discuss your reporting needs and adapt where possible to fit your systems.
Why choose us?
- Cater to a wide variety of drainage situations
- Nationwide coverage, available 24/7
- Cater to commercial and domestic clients
- Free survey provided prior to quotation
- Emergency response team
- Offer a bespoke service designed to suit all your needs
- All technicians hold professional health and safety qualifications