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Facilities Management Support
We provide drainage support built around your FM contracts, from planned maintenance to emergency call-outs.
Rated 4.9 on Google
Need a Reliable Drainage Partner for Your Sites? Here's How We Help
If you're responsible for keeping multiple sites running, drainage problems aren't just plumbing issues, they're operational risk. Blocked lines, smells, alarms and repeat call-outs disrupt your service and eat up your team's time.
Our engineers will work as an extension of your FM team, providing planned and reactive drainage support, clear reporting for audit trails, and practical recommendations to reduce repeat issues. We can adapt to your existing processes so drainage becomes easier to manage.
Contact our friendly team by calling 0203 870 1067 or sending an email to contactus@icedrainage.co.uk to learn more about our facilities management support.
Speak with me today,
I’m here to help
By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.
Our facilities management support treatment process
Step 1 Contact
To book a free, no-obligation survey appointment, either give us a call on 0203828 7719 or email us on contactus@icedrainage.co.uk.
A member of our friendly support team will reach out to discuss your requests and provide an estimated cost for your Facilities Management Support service.
If necessary, our technicians will visit the site to review the current situation.
Step 2 Quote
Adhering to all health and safety protocols, our technicians will assess the state of your property. They will then conduct a risk assessment to avoid unforeseen issues arising during the works.
Our team will make tailored suggestions concerning the best service for your situation and address any concerns or queries. You will receive a free, comprehensive quote for your Facilities Management Support service.
Step 3 Works
Our qualified technicians will arrive promptly, fully uniformed with ID badges, ready to begin the work.
The service will be completed in accordance with the survey, adhering to all health and safety rules. We aim to maintain a safe working environment for all parties at all times.
Our team will review and document the completed work, making sure you're pleased with the job. We promise to leave your property safe and clean.
Step 4 After care
Here at ICE Drainage, we go the extra mile to ensure all clients are satisfied.
Our dedicated customer service team strive to converse with every client following the Facilities Management Support service to make sure all expectations have been met.
You'll also be given the opportunity to write a Trustpilot review.
Emergency Hotline
0203 870 1067
Helpline open 24 hours a day, 7 days a week
When calling please have
the following ready:
- Your Name
- Company Name (if applicable)
- Site Postcode
- The problem you're having
- Email Address
Get a Quote
Facilities Management Support
The basics
Do you support multiple properties under one FM contract?
Yes, we work with FM providers managing single buildings through to large portfolios.
Can you work under our existing FM contract?
Yes, we regularly support facilities management companies as a specialist drainage subcontractor.
Technologies used
How do you work alongside facilities managers?
We fit into your existing FM processes, providing drainage support that's easy to schedule and report on.
Customer care
Do you provide reporting that fits our systems?
Yes, we can adapt our reporting to suit your FM software or process where possible.
Why choose us?
- Cater to a wide variety of drainage situations
- Nationwide coverage, available 24/7
- Cater to commercial and domestic clients
- Free survey provided prior to quotation
- Emergency response team
- Offer a bespoke service designed to suit all your needs
- All technicians hold professional health and safety qualifications