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Pump Station Repair & Breakdowns
We respond fast to pump failures, to stop a small issue turning into flooding or a site shutdown.
Rated 4.9 on Google
Pump Failed? Here's How We Get You Back Up and Running
When a pump fails, things can go wrong fast: rising levels, alarms, bad smells, and site shutdowns. Whether it's a blocked impeller, a tripped breaker, or a full breakdown, you need a response that's quick and gets to the root cause.
Our engineers will attend urgently, assess the situation safely, and work to clear the immediate issue, whether that's removing a blockage or restoring power. Once you're stable, we'll advise on repair, replacement, or servicing to reduce the risk of it happening again.
Contact our friendly team by calling 0203 870 1067 or sending an email to contactus@icedrainage.co.uk to learn more about our emergency pump breakdown services.
Speak with me today,
I’m here to help
By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.
Our emergency pump & breakdowns treatment process
Step 1 Contact
To book a free, no-obligation survey appointment, either give us a call on 0203828 7719 or email us on contactus@icedrainage.co.uk.
A member of our friendly support team will reach out to discuss your requests and provide an estimated cost for your Emergency Pump & Breakdowns service.
If necessary, our technicians will visit the site to review the current situation.
Step 2 Quote
Adhering to all health and safety protocols, our technicians will assess the state of your property. They will then conduct a risk assessment to avoid unforeseen issues arising during the works.
Our team will make tailored suggestions concerning the best service for your situation and address any concerns or queries. You will receive a free, comprehensive quote for your Emergency Pump & Breakdowns service.
Step 3 Works
Our qualified technicians will arrive promptly, fully uniformed with ID badges, ready to begin the work.
The service will be completed in accordance with the survey, adhering to all health and safety rules. We aim to maintain a safe working environment for all parties at all times.
Our team will review and document the completed work, making sure you're pleased with the job. We promise to leave your property safe and clean.
Step 4 After care
Here at ICE Drainage, we go the extra mile to ensure all clients are satisfied.
Our dedicated customer service team strive to converse with every client following the Emergency Pump & Breakdowns service to make sure all expectations have been met.
You'll also be given the opportunity to write a Trustpilot review.
Emergency Hotline
0203 870 1067
Helpline open 24 hours a day, 7 days a week
When calling please have
the following ready:
- Your Name
- Company Name (if applicable)
- Site Postcode
- The problem you're having
- Email Address
Get a Quote
Emergency Pump Station Breakdowns FAQs
The basics
Will you investigate what caused the breakdown?
Yes, we'll identify the cause and recommend any repairs needed to prevent it happening again.
What if the pump itself needs replacing?
We can arrange replacement quickly, often within a day, to minimise downtime.
Can you fix most breakdowns on the first visit?
In most cases yes, our engineers carry parts and equipment to resolve common faults on site.
On the day
Do you offer emergency cover for commercial pump stations?
Yes, including support contracts for businesses that want guaranteed response times.
What should I do if my pump station stops working?
Call us straight away. Try to limit water use if possible until our engineer arrives.
How quickly can you respond to a pump station breakdown?
We aim to be on site within hours, 24 hours a day, anywhere in the UK.
Why choose us?
- Cater to a wide variety of drainage situations
- Nationwide coverage, available 24/7
- Cater to commercial and domestic clients
- Free survey provided prior to quotation
- Emergency response team
- Offer a bespoke service designed to suit all your needs
- All technicians hold professional health and safety qualifications