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Emergency Flood Response Service
We find the cause of your flooding, remove the water, and help stop it happening again.
Rated 4.9 on Google
Flooding at Your Property? Here's How We Respond Fast
Flooding rarely stays simple. It can bring contamination, damage to floors, walls and electrics, and serious disruption to your home or business. Whatever's causing it, whether that's a blocked drain, a burst pipe, or heavy rainfall overwhelming the system, our engineers are ready to respond.
We'll locate the source, clear any blockage causing the flood, and pump out the water to bring the situation under control. Once it's safe, we'll explain what caused it and recommend ways to prevent it happening again.
Contact our friendly team by calling 0203 870 1067 or sending an email to contactus@icedrainage.co.uk to learn more about our flood response services.
Speak with me today,
I’m here to help
By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.
Our emergency flood response service treatment process
Step 1 Contact
To book a free, no-obligation survey appointment, either give us a call on 0203828 7719 or email us on contactus@icedrainage.co.uk.
A member of our friendly support team will reach out to discuss your requests and provide an estimated cost for your Flood Response service.
If necessary, our technicians will visit the site to review the current situation.
Step 2 Quote
Adhering to all health and safety protocols, our technicians will assess the state of your property. They will then conduct a risk assessment to avoid unforeseen issues arising during the works.
Our team will make tailored suggestions concerning the best service for your situation and address any concerns or queries. You will receive a free, comprehensive quote for your Flood Response service.
Step 3 Works
Our qualified technicians will arrive promptly, fully uniformed with ID badges, ready to begin the work.
The service will be completed in accordance with the survey, adhering to all health and safety rules. We aim to maintain a safe working environment for all parties at all times.
Our team will review and document the completed work, making sure you're pleased with the job. We promise to leave your property safe and clean.
Step 4 After care
Here at ICE Drainage, we go the extra mile to ensure all clients are satisfied.
Our dedicated customer service team strive to converse with every client following the Flood Response service to make sure all expectations have been met.
You'll also be given the opportunity to write a Trustpilot review.
Emergency Hotline
0203 870 1067
Helpline open 24 hours a day, 7 days a week
When calling please have
the following ready:
- Your Name
- Company Name (if applicable)
- Site Postcode
- The problem you're having
- Email Address
Get a Quote
Emergency Flood Response
The basics
Do you cover both homes and businesses?
Yes, our flood response service covers domestic, commercial, and industrial properties.
On the day
Do you clean up after the flood water is removed?
Yes, we leave the area as clean and safe as possible once the water is removed and the cause is fixed.
What does your flood response service include?
We pump out water, clear the blockage causing the flood, and help stop further damage to your property.
How quickly can your flood response team arrive?
We aim to be on site within hours, 24 hours a day, anywhere in the UK.
What should I do if my property is flooding from a drain?
Call us straight away. Try to move belongings clear of the water and avoid contact with it if it may contain sewage.
Customer care
Can you help with insurance paperwork?
We can provide a report on the cause and work carried out, which you can pass to your insurer.
Why choose us?
- Cater to a wide variety of drainage situations
- Nationwide coverage, available 24/7
- Cater to commercial and domestic clients
- Free survey provided prior to quotation
- Emergency response team
- Offer a bespoke service designed to suit all your needs
- All technicians hold professional health and safety qualifications