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Trade Effluent Investigations
We carry out checks and investigations to help your business meet trade effluent consent conditions and avoid fines.
Worried About Trade Effluent Compliance? Here's How We Help
If your site discharges anything beyond standard domestic wastewater, from kitchens, food production, or process equipment, you may need to demonstrate what's entering the drainage system and whether it's causing a compliance risk.
Our engineers will assess your drainage access points, carry out targeted cleaning and CCTV surveys where needed, and identify the root cause of recurring issues linked to trade effluent. We'll provide clear recommendations and support with consent applications where required.
Contact our friendly team by calling 0203 870 1067 or sending an email to contactus@icedrainage.co.uk to learn more about our trade effluent investigation services.
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By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.
Our trade effluent investigations treatment process
Step 1 Contact
To book a free, no-obligation survey appointment, either give us a call on 0203828 7719 or email us on contactus@icedrainage.co.uk.
A member of our friendly support team will reach out to discuss your requests and provide an estimated cost for your Trade Effluent Investigations service.
If necessary, our technicians will visit the site to review the current situation.
Step 2 Quote
Adhering to all health and safety protocols, our technicians will assess the state of your property. They will then conduct a risk assessment to avoid unforeseen issues arising during the works.
Our team will make tailored suggestions concerning the best service for your situation and address any concerns or queries. You will receive a free, comprehensive quote for your Trade Effluent Investigations service.
Step 3 Works
Our qualified technicians will arrive promptly, fully uniformed with ID badges, ready to begin the work.
The service will be completed in accordance with the survey, adhering to all health and safety rules. We aim to maintain a safe working environment for all parties at all times.
Our team will review and document the completed work, making sure you're pleased with the job. We promise to leave your property safe and clean.
Step 4 After care
Here at ICE Drainage, we go the extra mile to ensure all clients are satisfied.
Our dedicated customer service team strive to converse with every client following the Trade Effluent Investigations service to make sure all expectations have been met.
You'll also be given the opportunity to write a Trustpilot review.
Emergency Hotline
0203 870 1067
Helpline open 24 hours a day, 7 days a week
When calling please have
the following ready:
- Your Name
- Company Name (if applicable)
- Site Postcode
- The problem you're having
- Email Address
Get a Quote
Trade Effluent Investigations FAQs
The basics
Why would I need a trade effluent investigation?
To check you're meeting your trade effluent consent conditions, or to investigate a suspected breach.
What is trade effluent?
It's wastewater from a business's processes, rather than normal domestic use, which is often subject to specific discharge rules.
Can you help with the consent application itself?
Yes, we can support you through the trade effluent consent application process.
Technologies used
What does an investigation involve?
We assess your discharge, take samples if needed, and check this against your consent conditions.
Booking the Service
How often should trade effluent be checked?
This depends on your specific consent conditions, but regular checks help avoid unexpected breaches.
Customer care
What happens if I'm not meeting my consent conditions?
We'll explain what's needed to bring you back into compliance and can help implement the fix.
Why choose us?
- Cater to a wide variety of drainage situations
- Nationwide coverage, available 24/7
- Cater to commercial and domestic clients
- Free survey provided prior to quotation
- Emergency response team
- Offer a bespoke service designed to suit all your needs
- All technicians hold professional health and safety qualifications