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Structural Defect Investigations
We identify and classify cracks, collapses and displaced joints, so you know exactly what needs fixing.
Rated 4.9 on Google
Cracks, collapses and displaced joints don't fix themselves, and they rarely stay the same size. A structural defect investigation tells you exactly what's wrong, how serious it is, and what needs to happen before it gets worse.
Our engineers will run a full CCTV survey of the affected drain, identify and classify any defects by severity, and provide a written report with clear recommendations. This gives you what you need to plan the right repair, rather than guessing.
Contact our friendly team by calling 0203 870 1067 or sending an email to contactus@icedrainage.co.uk to learn more about our structural defect investigation services.
Speak with me today,
I’m here to help
By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.
Our structural defect investigations treatment process
Step 1 Contact
To book a free, no-obligation survey appointment, either give us a call on 0203828 7719 or email us on contactus@icedrainage.co.uk.
A member of our friendly support team will reach out to discuss your requests and provide an estimated cost for your Structural Defect Investigations service.
If necessary, our technicians will visit the site to review the current situation.
Step 2 Quote
Adhering to all health and safety protocols, our technicians will assess the state of your property. They will then conduct a risk assessment to avoid unforeseen issues arising during the works.
Our team will make tailored suggestions concerning the best service for your situation and address any concerns or queries. You will receive a free, comprehensive quote for your Structural Defect Investigations service.
Step 3 Works
Our qualified technicians will arrive promptly, fully uniformed with ID badges, ready to begin the work.
The service will be completed in accordance with the survey, adhering to all health and safety rules. We aim to maintain a safe working environment for all parties at all times.
Our team will review and document the completed work, making sure you're pleased with the job. We promise to leave your property safe and clean.
Step 4 After care
Here at ICE Drainage, we go the extra mile to ensure all clients are satisfied.
Our dedicated customer service team strive to converse with every client following the Structural Defect Investigations service to make sure all expectations have been met.
You'll also be given the opportunity to write a Trustpilot review.
Emergency Hotline
0203 870 1067
Helpline open 24 hours a day, 7 days a week
When calling please have
the following ready:
- Your Name
- Company Name (if applicable)
- Site Postcode
- The problem you're having
- Email Address
Get a Quote
Structural Defect Investigation FAQs
The basics
Can you repair the defect after the survey?
Yes, we can carry out the repair, whether that's relining, patching, or excavation, depending on what's needed.
Are structural defects always urgent?
Not always, but they can get worse over time, so it's best to have them assessed and repaired promptly.
What counts as a structural defect in a drain?
Things like cracks, collapses, displaced joints, or a pipe that's deformed or crushed.
Technologies used
How do you find structural defects?
A CCTV survey lets us see the exact location and severity of any structural issue.
Customer care
Do structural defects affect insurance or building work?
They can, especially if you're planning to build over or near the drain, so it's worth checking beforehand.
Will the report tell me how serious the defect is?
Yes, we grade each defect so you understand how urgent any repair is.
Why choose us?
- Cater to a wide variety of drainage situations
- Nationwide coverage, available 24/7
- Cater to commercial and domestic clients
- Free survey provided prior to quotation
- Emergency response team
- Offer a bespoke service designed to suit all your needs
- All technicians hold professional health and safety qualifications