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New Foul Drainage Systems
Foul drainage is the system that carries wastewater from toilets, washrooms, kitchens, and plant areas safely away from your building. When a foul drainage system is poorly designed, undersized, damaged, or simply outdated, the result is usually the same: repeat blockages, unpleasant odours, flooding, and disruption to your operation.
Rated 4.9 on Google
ICE Drainage installs new foul drainage systems across London and the Home Counties, supporting hospitality venues, commercial buildings, and facilities management teams. We deliver installations and upgrades built for reliability, easy maintenance, and minimal disruption.
If you need more information about any of our drainage services, please contact a member of our team today. You can either email us at contactus@icedrainage.co.uk or call our support team at 0203 870 1067.
Speak with me today,
I’m here to help
By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.
Our new foul drainage systems treatment process
Step 1 Contact
To book a free, no-obligation survey appointment, either give us a call on 0203828 7719 or email us on contactus@icedrainage.co.uk.
A member of our friendly support team will reach out to discuss your requests and provide an estimated cost for your New Foul Drainage Systems service.
If necessary, our technicians will visit the site to review the current situation.
Step 2 Quote
Adhering to all health and safety protocols, our technicians will assess the state of your property. They will then conduct a risk assessment to avoid unforeseen issues arising during the works.
Our team will make tailored suggestions concerning the best service for your situation and address any concerns or queries. You will receive a free, comprehensive quote for your New Foul Drainage Systems service.
Step 3 Works
Our qualified technicians will arrive promptly, fully uniformed with ID badges, ready to begin the work.
The service will be completed in accordance with the survey, adhering to all health and safety rules. We aim to maintain a safe working environment for all parties at all times.
Our team will review and document the completed work, making sure you're pleased with the job. We promise to leave your property safe and clean.
Step 4 After care
Here at ICE Drainage, we go the extra mile to ensure all clients are satisfied.
Our dedicated customer service team strive to converse with every client following the New Foul Drainage Systems service to make sure all expectations have been met.
You'll also be given the opportunity to write a Trustpilot review.
Emergency Hotline
0203 870 1067
Helpline open 24 hours a day, 7 days a week
When calling please have
the following ready:
- Your Name
- Company Name (if applicable)
- Site Postcode
- The problem you're having
- Email Address
Get a Quote
New Foul Drainage Systems FAQs
The basics
Will you provide a survey after installation?
Yes, we can carry out a post-installation survey to confirm everything meets the required standard.
What is a foul drainage system?
It's the system that carries wastewater from toilets, sinks, and other fittings away to the sewer or treatment system.
Do you design foul drainage systems for new builds?
Yes, we design and install foul drainage systems suited to your development.
Can you connect to an existing public sewer?
Yes, we can arrange the connection to a public sewer, including any approvals needed.
Technologies used
How do you make sure the system meets regulations?
We follow current building regulations and water industry standards throughout design and installation.
On the day
How long does installation take?
It depends on the size of the development, from a few days for a single property to longer for larger schemes.
Why choose us?
- Cater to a wide variety of drainage situations
- Nationwide coverage, available 24/7
- Cater to commercial and domestic clients
- Free survey provided prior to quotation
- Emergency response team
- Offer a bespoke service designed to suit all your needs
- All technicians hold professional health and safety qualifications
What is a foul drainage system?
A foul drainage system carries wastewater that contains contaminants, unlike surface water or rainwater. On commercial sites, this typically includes discharge from toilets and urinals, basins and washrooms, showers and staff facilities, commercial kitchens and back-of-house areas, and plant rooms and equipment, depending on the site.
A foul system normally includes internal soil and waste pipework, underground foul drainage pipe runs, manholes and inspection chambers for access, and connections to the public sewer or on-site treatment where applicable. The key is making sure the system is designed for real-world usage and stays serviceable for future maintenance.
When do you need a new foul drainage system?
You may need a new system if you're:
- Building a new commercial unit or extension
- Refurbishing washrooms or adding new facilities
- Upgrading a commercial kitchen
- Changing the use of a property, with increased occupancy or higher demand
- Dealing with repeated blockages caused by poor layout or pipe condition
- Experiencing foul flooding or persistent odours
- Facing structural defects such as cracked, displaced, or collapsed pipes
For hospitality and FM-managed sites, a new system is often the most cost-effective way to reduce ongoing reactive call-outs.
Why quick fixes often fail
We're often called in after repeated unblocking work that hasn't solved the underlying problem. Common causes include:
- Poor gradients causing standing water and debris build-up
- Undersized pipework for the level of usage
- Not enough manholes or inspection chambers for proper access
- Defective benching in chambers that snags solids
- Root ingress at joints and connections
- Damaged or displaced pipework
- Fat, oil, and grease impacting kitchen waste lines
If the system is fundamentally flawed, installing a new foul drainage run, or redesigning key sections, is usually more reliable than ongoing patch repairs.
Our new foul drainage installation services
We support commercial clients with new installations, alterations, and replacements.
New underground foul drainage pipework
We install new foul drainage pipe runs to the correct line and level, including new connections from buildings to chambers or outfalls, replacement of failed or unsuitable sections, and diversions or re-routing for refurbishments.
Manholes and inspection chambers
A foul drainage system is only as maintainable as its access points. We can install or upgrade new manholes and inspection chambers, improve chamber benching, and upgrade covers and frames where required.
Alterations for refurbishments and change of use
If you're adding toilets, increasing capacity, or changing layouts, we can alter the foul drainage to suit the new demand and reduce future issues.
Investigation and design support
If the route, condition, or cause of a failure isn't clear, we can investigate first, checking existing access points, identifying restrictions and defects, and carrying out a CCTV survey where needed to confirm pipe condition and layout. This helps make sure the new system is targeted and avoids unnecessary excavation.
Foul drainage for hospitality and commercial kitchens
Hospitality sites often place extra demand on foul and waste systems, due to high occupancy and peak usage periods, commercial kitchen discharge, and tight operational windows for disruptive work. We plan installations to minimise downtime, and we'll advise on practical measures that reduce the risk of blockages, including access planning and maintenance considerations.
Minimising disruption on live commercial sites
Foul drainage installation can involve excavation and coordination both inside and outside the building. We're used to working around guest experience and customer footfall, delivery schedules and loading bay access, permit-to-work processes on managed sites, and out-of-hours windows where required. Our focus is safe working, clear communication, and getting you back to normal operations quickly.
Reporting, evidence, and handover
For FM teams and commercial stakeholders, we can provide clear scope and completion notes, photographic evidence where required, and practical recommendations for ongoing maintenance. This supports approvals, compliance records, and long-term asset management.
Why choose ICE Drainage?
- A commercial-first drainage contractor for hospitality and FM
- Coverage across London and the Home Counties
- Reactive and planned capability, from investigation through to installation
- A focus on maintainability, including access, flow, and reducing repeat incidents
- Credentials including Safe Contractor, SSSTS, and Constructionline Gold
ICE Drainage is a specialist service expansion of ICE Cleaning, a leading sewage cleaning company in the UK.
Book a new foul drainage installation
If you need a new foul drainage system, replacement of failed foul drains, or alterations as part of refurbishment work, ICE Drainage can help.
Contact ICE Drainage on 0203 870 1067 or contactus@icedrainage.co.uk today, and we'll help you install a system that performs properly for the long term.