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24/7 Emergency Call-Outs
Whatever the drainage emergency, our engineers are ready to respond, day or night.
Rated 4.9 on Google
Drainage Emergency? We're Available Around the Clock
Drainage emergencies don't wait for office hours. Whether it's an overflowing manhole, internal flooding, or a sudden blockage affecting toilets, sinks or urinals, our engineers are on call 24/7, 365 days a year, to get things back under control.
We'll assess the situation quickly, whether over the phone or on site, and get to work restoring flow and reducing the risk of the problem happening again. If you're not sure whether it's urgent, call us anyway and we'll help you work it out.
Contact our friendly team by calling 0203 870 1067 or sending an email to contactus@icedrainage.co.uk to learn more about our 24/7 emergency call-out services.
Speak with me today,
I’m here to help
By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.
Our 24/7 emergency call-outs treatment process
Step 1 Contact
To book a free, no-obligation survey appointment, either give us a call on 0203828 7719 or email us on contactus@icedrainage.co.uk.
A member of our friendly support team will reach out to discuss your requests and provide an estimated cost for your 24/7 Emergency Call-Outs service.
If necessary, our technicians will visit the site to review the current situation.
Step 2 Quote
Adhering to all health and safety protocols, our technicians will assess the state of your property. They will then conduct a risk assessment to avoid unforeseen issues arising during the works.
Our team will make tailored suggestions concerning the best service for your situation and address any concerns or queries. You will receive a free, comprehensive quote for your 24/7 Emergency Call-Outs service.
Step 3 Works
Our qualified technicians will arrive promptly, fully uniformed with ID badges, ready to begin the work.
The service will be completed in accordance with the survey, adhering to all health and safety rules. We aim to maintain a safe working environment for all parties at all times.
Our team will review and document the completed work, making sure you're pleased with the job. We promise to leave your property safe and clean.
Step 4 After care
Here at ICE Drainage, we go the extra mile to ensure all clients are satisfied.
Our dedicated customer service team strive to converse with every client following the 24/7 Emergency Call-Outs service to make sure all expectations have been met.
You'll also be given the opportunity to write a Trustpilot review.
Emergency Hotline
0203 870 1067
Helpline open 24 hours a day, 7 days a week
When calling please have
the following ready:
- Your Name
- Company Name (if applicable)
- Site Postcode
- The problem you're having
- Email Address
Get a Quote
FAQs
Estimates and charges
Will I get a price before work starts?
Yes, our engineer will explain the cost before carrying out any work.
Booking the Service
Do you offer 24/7 cover for commercial contracts?
Yes, we can set up a support contract so your business always has access to out-of-hours cover.
Can I book a call out online or do I need to phone?
Calling is the fastest way to get an emergency engineer moving, so we can confirm details and dispatch straight away.
On the day
outs?
We cover the whole of the UK with engineers based across the country.
How fast can an engineer get to me?
In most cases, we can be on site within a few hours, wherever you are in the UK.
Are you really available 24 hours a day?
Yes, our engineers are on call every day of the year, including nights, weekends, and bank holidays.
Why choose us?
- Cater to a wide variety of drainage situations
- Nationwide coverage, available 24/7
- Cater to commercial and domestic clients
- Free survey provided prior to quotation
- Emergency response team
- Offer a bespoke service designed to suit all your needs
- All technicians hold professional health and safety qualifications