Servicing & Maintenance

Servicing & Maintenance

  • Specialist off-mains drainage support
  • Servicing, repairs & maintenance
  • Reliable system performance
  • Experienced treatment specialists

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You’re in good company. We’ve worked with the following commercial clients… View all

West Ham United F.C.
Lanes Group
Paack
Churchill & Mathesons
Amazon Prime
NHS
BBC
Nando's
APCOA Parking
Persimmon Homes
Vision Express
L'Occitane En Provence
Warner Bros.
Skanska
Century 21
Samsung
Willmott Dixon
London Energy

Septic Tank & Treatment Plant Servicing

We carry out regular servicing to keep your septic tank or treatment plant working properly and stop small issues turning into big ones.

Rated 4.9 on Google

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Regular Servicing Helps You Avoid Breakdowns and Costly Problems

Septic tanks and treatment plants rely on several parts working together, and problems can build up quietly over time. Without regular servicing, you risk alarms, bad smells, poor discharge quality, and blockages that are far more disruptive and expensive to fix once they've taken hold.

Our engineers will check your system's condition, test any mechanical parts and alarms, and flag anything that needs attention before it becomes a bigger problem. We can carry out a one-off service or set up a regular schedule, so you don't have to keep track of it yourself.

Contact our friendly team by calling 0203 870 1067 or sending an email to contactus@icedrainage.co.uk to learn more about our servicing and maintenance services.

Zoe Dunning

Zoe Dunning

Sales Representative

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Speak with me today,
I’m here to help

By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.

Our septic tank & treatment plant servicing treatment process

Step 1 Contact

Step 1 Contact

To book a free, no-obligation survey appointment, either give us a call on 0203828 7719 or email us on contactus@icedrainage.co.uk.

 

A member of our friendly support team will reach out to discuss your requests and provide an estimated cost for your Servicing & Maintenance service.

 

If necessary, our technicians will visit the site to review the current situation.

Step 2 Quote

Step 2 Quote

Adhering to all health and safety protocols, our technicians will assess the state of your property. They will then conduct a risk assessment to avoid unforeseen issues arising during the works.

 

Our team will make tailored suggestions concerning the best service for your situation and address any concerns or queries. You will receive a free, comprehensive quote for your Servicing & Maintenance service.

Step 3 Works

Step 3 Works

Our qualified technicians will arrive promptly, fully uniformed with ID badges, ready to begin the work.

 

The service will be completed in accordance with the survey, adhering to all health and safety rules. We aim to maintain a safe working environment for all parties at all times.

 

Our team will review and document the completed work, making sure you're pleased with the job. We promise to leave your property safe and clean.

Step 4 After care

Step 4 After care

Here at ICE Drainage, we go the extra mile to ensure all clients are satisfied.

 

Our dedicated customer service team strive to converse with every client following the Servicing & Maintenance service to make sure all expectations have been met.

 

You'll also be given the opportunity to write a Trustpilot review.

Emergency Hotline
0203 870 1067

Helpline open 24 hours a day, 7 days a week

When calling please have
the following ready:

  • Your Name
  • Company Name (if applicable)
  • Site Postcode
  • The problem you're having
  • Email Address

Get a Quote

Site Survey

Septic Tank & Treatment Plant Servicing FAQs

The basics

What happens if I skip servicing?

The separator can stop working properly, risking a pollution incident and possible fines.

Technologies used

What does a service include?

We check the tank's condition, mechanical parts if applicable, and confirm it's working properly.

Booking the Service

Do you offer a reminder service so I don't forget?

Yes, we can set up scheduled servicing so you don't need to keep track yourself.

How often should my system be serviced?

Most manufacturers recommend at least once a year, alongside regular emptying.

Customer care

Will I get a report after each service?

Yes, you'll get a written record confirming what was checked and any recommendations.

Can servicing help avoid a permit failure?

Yes, regular servicing helps keep your system within compliance limits.

Nationwide

Why choose us?

  • Cater to a wide variety of drainage situations
  • Nationwide coverage, available 24/7
  • Cater to commercial and domestic clients
  • Free survey provided prior to quotation 
  • Emergency response team
  • Offer a bespoke service designed to suit all your needs 
  • All technicians hold professional health and safety qualifications
0203 870 1067Open 24/7
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